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WARWICK
01/08/2004
Lifebeats feature
By CHRIS VAN TIENHOVEN

Do pets deserve the best? Do they need their teeth cleaned? Chad Callanan thinks so, and soon area residents will be able to give their pets treatment worthy of the Mayo Clinic. Reportedly, Callanan has spent $2 million to bring it all to Warwick.

The Rhode Island Animal Medical Center-Four Paws Pet Resort, Inc. is a state-of-the-art animal hospital and kennel. Many of the services it will offer could be also found at a hospital for humans. Even if the pets are boarding and not availing themselves of the medical facilities, they can enjoy a luxurious stay in “suites” designed to look like the White House and the Taj Mahal. The pets will sleep on bedding, which is laundered daily. It is just like a real hotel for these lucky pets, except for the lack of room service.

For the pet lover, the Rhode Island Animal Medical Center will represent the pinnacle of comfort and quality care. Highlights of the facility include the newest digital x-ray system, which many human hospitals do not even have, three tables for dentistry, a pet daycare service and acupuncture if someone is looking for an alternative cure for their pets’ ailments.

Callanan is the owner of the center and his family has been caring for pets since 1928, when Chad’s grandfather, P.J. Callanan, opened the Brighton Animal Hospital. The family business now includes the soon-to-open Rhode Island Medical Center, the Brighton Animal Hospital and the Union Square Veterinary Clinic in Somerville. Chad’s father, Kevin, is a veterinarian and will work in the new Warwick facility, while brother Neil and sister Monica both work at the hospital in Brighton.

Chad Callanan currently lives in Massachusetts but is moving to Warwick in the next three months, to be closer to the new facility.

Before he began working in the family business, Callanan served as U.S. naval officer for 13 years. Callanan worked in naval intelligence and completed three combat tours in the Persian Gulf.

With this facility, Callanan said he is looking to provide a level of veterinary care that has not yet been seen in Rhode Island. To this end the new facility is divided into four areas: the hospital and boarding facility, a retail area and a crematorium.

The hospital boasts a digital x-ray machine, the first of its kind in Rhode Island. The machine takes the x-ray and in six seconds a doctor is able to look at the image on a nearby computer. The hospital will also feature two surgical suites and an ultrasound clinic, so the hospital will be capable of providing the best diagnostic care available.

The hospital will also be equipped with three tables for dentistry, something of great interest to Callanan. He said that dental problems could lead to heart disease and other chronic health problems in animals.

“Think if you were walking around with a toothache for two years and you could not tell anybody about it. That is pretty painful for the animal and can lead to other more serious problems. If we provide dental services for animals we can help to reduce chronic health problems and lengthen the lives of people’s pets,” Callanan said.

The boarding area is divided into canine and feline boarding facilities. The feline boarding facility is totally separate from the canine facility so the dogs do not upset the cats.

The canine boarding facility will have cages that are typically found in kennels, but the highlight of the boarding area will be the canine suites. Callanan said the suites would attempt to replicate the home environment for the dog. The suites are five by nine feet, and will be decorated to look like well-known landmarks.

“The boarding industry is stuck in the 18th century as far as I am concerned. Most kennels are noisy, smelly and unclean. These factors add to the stress of the pet’s experience. We are trying to change that by having a cleaner, safer and more comfortable environment for the animals,” Callanan said.

A two-way mirror will allow people to view the boarding facility without upsetting the animals.

The medical center and boarding facility will employ about 25 full- and part-time staff. Once his client base expands, Callanan hopes to have someone working at the boarding facility 24 hours a day. He also hopes to have a pet daycare service for pet owners in the Warwick area.

The Rhode Island Animal Medical Center is located in the Salvatore Building, which Callanan acquired in August of 2002. The building had been vacant for the past 10 years since the Avanti automotive group moved out. Callanan chose the Warwick Avenue site because of its proximity to the airport and to other major cities.

“This is a highly visible location and is perfect for our purposes. We are right across the street from Shaw’s, and the families that shop there are the kind of people we are looking to attract,” Callanan said last Friday.

William Facente, Warwick’s Economic Development Director, said that the Rhode Island Medical Center was approximately a $2 million investment.

“The north end of Warwick has had difficulty attracting larger businesses. With Herff-Jones and the Rhode Island Animal Medical Center, the area, economically, is coming back. This investment is taking an underutilized commercial building and making it productive again,” Facente said Monday.

The hospital and boarding facility will open for business on the 26th of this month. An outdoor exercise area will be fenced in the spring, and the crematorium will not open for another year.